In this episode I met with Lloyd Thompson, who shares his insights on tailoring services to the client's priorities, the power of regular conversations, and the flexibility that comes with operating a business with remote teams.
He explored the significance of aligning team interests with projects, the balance between operational efficiency and personal time, and the value of empathetic and adaptable leadership.
Here’s a summary of our conversation:
08:27 - Moved to Australia
16:09 - Hiring mistakes and learning from business experiences
24:36 - Entrepreneurs benefit from community and collaboration
36:13 - Focus on emotional intelligence
39:12 - Management style: focus on outcomes, not monitoring
46:21 - The importance of Listening and adapting
Plus much more..
Here's some information about Lloyd:
Lloyd Thompson, Founder & CEO, Virtual DOO
Having spent over 20 years in the corporate world in technical and leadership roles, I wanted out.
How could I use my skills elsewhere in People, Projects/Operations, and Process Improvement?
I discovered an opportunity to provide my “Director of Operations” services on a fractional basis to smaller non-corporates that are more nimble and interesting.
Today, my team and I, continue to serve a pick and mix of clients, mostly marketing agencies and e-commerce but also coaching, education, real-estate to a variety of other businesses.
What is interesting, is that even though the business offerings are different, the challenges they need help with are often very similar:
I have since published “9 ways to leave your day-to-day operations” to help business owners know where their blind spots might be and how a Director of Operations can help them if they want to delegate these “ways” to someone else.
Something Interesting About you:
Surfing is my passion.
I enjoy Latin Dancing.
In 2008, a friend and I drove a 1984 Citroen 2CV from London to Mongolia. (WARNING - I can fill 5 podcasts with this!)
What are you famous for?
Systemizing Businesses with Emotional Intelligence:
There are lots of people out there who can help you systemize your business but the real challenge is making it stick.
Winning hearts and minds is not easy.
My team and I excel at making your business run like a well oiled machine by working with your team to get the best results. We build connections with “Heart & Humour”, it's a core value of ours.
Here's how you can contact Lloyd:
The purpose of the 6 Star Business is to help businesses find more meaning, purpose and profits in their endeavours. We seek to 'do it differently' and encourage everyone to rise above the status quo to do what it takes to be different: with meaning, purpose and intention. With those key ingredients, you'll be on your way to 6 Stars faster than you realise!
If you'd like to get in touch please contact us at firstname.lastname@example.org