Today’s episode is another special one, as I sat down with Remeny Armitage, founder of Brilliant and Human, and an advocate for bringing more humanity back into business. She helps businesses understand their customers better, and as a result she creates greater and deeper relationships between the and their customers whilst helping to close the gaps that are often unseen.
This is a wonderful conversation with an incredibly warm and heart-based human, who shares with us the journey, the purpose and the joy of bringing more humanity into our businesses.
Here’s a summary of what we discussed:
04:25 - where the journey began
15:18 - why she’s working with her biggest competitor
20:14 - the feedback that creates change
26:25 - how the data stacks up
38:12 - the common factors needing addressing
and much more…
Here’s some information about our guest:
Founder, Brilliant & Human
Remeny Armitage is focused on bringing humanity back into business. She has over 20 years’ experience working for a variety of businesses in client advocacy, marketing and new business development. She helps businesses understand what their clients REALLY think about them, with the goal of turning their clients into advocates. Her experience has helped build relationships between businesses and their clients in a human-centric way. She gets under the skin of a business by interviewing their people and feeding back ways they can improve the business and how to engage with their people in a more human way. She has a range of methods that ensures business improvement and growth, whilst building long-lasting relationships that are based on a strong foundation of trust and respect.
Something Interesting About You:
I like to time travel... and have 'lived' in 1740, 1760, and 1882...
What Are You Famous For?
Client advocacy and bringing humanity into business.
The purpose of the 6 Star Business is to help businesses find more meaning, purpose and profits in their endeavours. We seek to 'do it differently' and encourage everyone to rise above the status quo to do what it takes to be different: with meaning, purpose and intention. With those key ingredients, you'll be on your way to 6 Stars faster than you realise!
If you'd like to get in touch please contact us at email@example.com