6 Star Business

How People Can Be Your Big Differentiator; with Raj Nathoo

July 05, 2022 Aveline Clarke Season 2 Episode 26
6 Star Business
How People Can Be Your Big Differentiator; with Raj Nathoo
Show Notes

In today’s episode I sat down with Raj Nathoo, for an enlightening and interesting conversation on the ingredients to take medium sized businesses to a level of success and sustainability they crave. Through the lens of learning and development, Raj provided us so many ways to look at people and the ways in which they are the most important factor in an organisation’s success.

He gave us stories, examples, insights and facts - to weave a story of learning and relevance for all organisations seeking to make a difference and create a workplace that people are proud of.

Here’s a summary of what we discussed:

07:12 - the incorrect focus of recruitment 

10:30 - why motivations matter

13:26 - why technology is no longer a differentiator

15:05 - the true differentiators nowadays

18:22 - The Lemon Tree hotel example

26:47 - how Zappos infused their staff

32:40 - the journey from South Africa

40:10 - the medium sized organisation status quo

50:42 - a huge opportunity for these organisations

and much more…


Here’s some information about our guest:

Raj Nathoo, CEO & Founder of Keystone Active Learning

I have a passion for education and professional development and hence love helping people that want to progress in their career. This passion grew out of growing up in a country where racial segregation laws prevented people from reaching higher levels of achievement and success. I learned very early that education and self-determination are keys to your personal growth and success. 

Books Mentioned During the Conversation:

Delivering Happiness; A Path to Profits, Passion & Purpose - by Tony Hsieh

PEAK: How Great Companies Get Their Mojo from Maslow - by Chip Conley




Here’s some information about my co-host:

Endre Hoffmann

Founder & CEO, the Doctor of Self Worth


Your host, 

Check out our previous episode here.

The purpose of the 6 Star Business is to help businesses find more meaning, purpose and profits in their endeavours. We seek to 'do it differently' and encourage everyone to rise above the status quo to do what it takes to be different: with meaning, purpose and intention. With those key ingredients, you'll be on your way to 6 Stars faster than you realise!

If you'd like to get in touch please contact us at contact@6star.business